What are people
saying about us?
Philip B.
(Nephew of Resident)
"My uncle has been a resident here for 6 months now. During this time, I have been very impressed by the high standards of personal care given to him. All staff and management are caring, warm and friendly in their approach, both to residents and visitors alike. There is a real feeling of being part of a family here."
Aldyth M.
(Daughter of Resident)
“My mum is so happy at The Yews.
Staff genuinely care for her.
Nothing is too much trouble.
She is treated like family.”
L.M
(Daughter of Resident)
“The Yews Residential Home is a lovely care home with a friendly feel. The staff are always cheerful and provide an excellent standard of care to the residents. We could not have found a better place for Mum and Dad.”
Jon F.
(Son of Resident)
My dad has been a resident of the Yews for nearly 2 years, and over that period has been calm, happy and well cared for. Even at busy times, you are welcomed and it’s lovely to see dad showing glimpses of his old self (I.e. having a laugh with the staff, pulling their leg) on visits - another sign of dad feeling at home. My dad has vascular dementia, and tends to struggle with hygiene (he simply forgets), so does need fairly regular support in terms of bathing, and dressing. No matter the time of day - he is always smartly dressed, and whenever he is running short of clothes or supplies, the Yews let us know so we can help them continue their good work. In terms of cost(s) - the Yews monthly rates are towards the lower end of care rates in Derby, for reasons unknown - their care and vibe being better than other homes twice the price (a fact based on experience). Are there any areas for improvement, well dad nails could be cut more frequently and Wi-Fi improved, but that’s it."
Laura L.
(Granddaughter of Resident)
"The Yews has become my Nana’s home a few years ago. It is friendly, caring, and all the staff respect and provide excellent care and support to both residents and their families. When it came to looking for a residential home for my nana, it was difficult for us, as a family, due to accepting Nana needed full-time support. However, we knew that “The Yews” was the place for her. I call my nana most weeks and it’s never an issue when I do, staff always take the phone to her and we chat. The Yews got my nana ready for my wedding day and I will be forever grateful for that. She is always very well presented in clean clothes and is very happy in herself. Since COVID started, this is the longest I have gone without seeing her and has been 2 years but reassurance is given that she is happy and content in her own little world and is not sad by not seeing me. I thank the staff for providing excellent care and making sure nana continues being funny and happy."
L R.
(Son of Resident)
Mum has been a resident at the Yews for almost a year it took her a while to settle in but this is understandable due to her dementia. I am very happy with the care mum receives and she loves the staff. Mum is eating very well and has put weight on which she really needed and looks so much better than when she arrived. Moving the entrance for visitors is working a lot better also the new management are very friendly and informative. The home decor is brilliant but looked a bit tired around the life area upstairs. The Hairdressing Salon is a brilliant idea and is used weekly by my partner to do mum's hair.